Payers Copilot

Live Call Assistance

Start capture, then introduce the customer by name and county. Copilot loads their profile and answers subsequent questions. Audio must reach your microphone input.

Call transcript

Find Customer

Customer name

Phone number

County (optional)

Live Call Assistance

Find Customer

Multiple matches

Contact Information

Payment Methods

Recent Invoices

Payment Issues

Case History

Ask Copilot

Live Call Assistance

Find Customer

Multiple matches

Contact Information

Payment Methods

Recent Invoices

Payment Issues

Case History

Ask Copilot

Summary

Routing Between Teams

Resolution Provided